This Privacy Policy applies to all personal data collected and processed by i1scr in connection with the operation of the i1scr online casino and sportsbook platform accessible at i1scr.win (the "Platform"). It covers data collected from players, visitors, and any individual who interacts with the Platform or i1scr's customer support services.
By registering an account with i1scr, using any i1scr service, or continuing to browse i1scr.win after this Policy has been made available to you, you acknowledge that you have read and understood this Privacy Policy and consent to i1scr's collection and use of your personal data as described herein.
This Policy should be read in conjunction with i1scr's Terms & Conditions and Responsible Gaming Policy.
i1scr collects the following categories of personal data, depending on how you interact with the Platform:
2.1 Registration Data. When you create an i1scr account, we collect: full legal name, date of birth, email address, Malaysian mobile phone number, residential address, username, and password (stored in hashed, non-reversible form).
2.2 Identity Verification (KYC) Data. To comply with our licensing obligations and anti-money laundering requirements, we collect: copies of government-issued identification (MyKad or passport), proof of residential address (utility bill or bank statement), and proof of payment method ownership where required.
2.3 Financial Data. We collect transaction records including deposit amounts, withdrawal requests, payment method identifiers (partial account numbers, e-wallet IDs), and transaction timestamps. We do not store full bank card numbers or online banking credentials.
2.4 Gaming Activity Data. We record your betting and gaming history on the i1scr platform, including game types played, bet amounts, outcomes, session durations, and use of bonuses and promotions.
2.5 Technical Data. We automatically collect device information, IP address, browser type and version, operating system, referral source, pages visited, time spent on pages, and interaction logs when you access i1scr.win.
2.6 Communications Data. We retain records of your communications with i1scr customer support, including live chat transcripts and email correspondence, for quality assurance, training, and dispute resolution purposes.
2.7 Responsible Gaming Data. Where you set deposit limits, self-exclusion periods, or other responsible gaming preferences, we record these settings and use them to enforce restrictions on your account.
i1scr collects personal data through the following means:
i1scr processes your personal data under the following legal bases:
i1scr uses the personal data we collect for the following purposes:
6.1 Service Providers. i1scr shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include: payment processors and e-wallet providers (for transaction processing), identity verification and KYC service providers, fraud detection and anti-money laundering screening services, cloud hosting and data storage providers, and customer support platform providers. All third-party processors are contractually obligated to process data only as instructed by i1scr and to maintain appropriate security standards.
6.2 Gaming Content Providers. Your gaming activity data (such as session identifiers and bet outcomes) may be shared with the third-party game studios and live casino operators whose content is integrated into the i1scr Platform, solely for the purpose of delivering and settling the games you play.
6.3 Regulatory & Legal Disclosure. i1scr will disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, a court order, or our licensing obligations. i1scr will not notify you of such disclosure where prohibited from doing so by law.
6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of i1scr's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
6.5 No Sale of Data. i1scr does not sell, rent, or otherwise commercially exploit your personal data to third-party advertisers, data brokers, or marketing companies.
i1scr uses cookies and similar technologies on i1scr.win. The types of cookies we use are:
i1scr does not use third-party advertising cookies, social media tracking pixels, or cross-site tracking technologies. You may manage cookie preferences through your browser settings; however, disabling essential cookies will impair your ability to use the i1scr Platform.
i1scr retains personal data for the periods necessary to fulfil the purposes for which it was collected, subject to the following minimum retention requirements:
Upon expiry of the applicable retention period, data is securely deleted or anonymised unless retention is required by a specific legal obligation.
i1scr implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While i1scr takes all reasonable steps to protect your data, no online system can be guaranteed as completely secure. You are responsible for maintaining the confidentiality of your i1scr login credentials and for notifying us promptly if you suspect any unauthorised access to your account.
Subject to applicable law and our legal obligations, you have the following rights in respect of your personal data held by i1scr:
To exercise any of these rights, contact i1scr support via live chat or email at [email protected]. We will respond to verified requests within 30 days.
The i1scr Platform is strictly intended for individuals aged 21 years or older. i1scr does not knowingly collect personal data from individuals under 21 years of age. Age verification is conducted as part of the KYC process and i1scr will immediately close any account determined to belong to a person under the minimum age requirement.
If you believe that a minor has registered an i1scr account or submitted personal data to i1scr, please contact our support team immediately at [email protected] and we will take prompt action to investigate and, where confirmed, delete the relevant data.
i1scr may transfer your personal data to servers or service providers located outside Malaysia in connection with the operation of the Platform. Such transfers occur where necessary to provide the services you have requested — for example, to process payments through international payment networks or to operate cloud-based infrastructure.
Where personal data is transferred internationally, i1scr ensures that appropriate safeguards are in place — including contractual obligations on recipient parties to maintain data protection standards equivalent to those applicable under this Privacy Policy and our licensing obligations.
i1scr will only send promotional emails, SMS messages, or other marketing communications to players who have explicitly opted in to receive them. Marketing opt-in consent is collected during registration and can be updated at any time through your i1scr account notification settings.
Withdrawing marketing consent does not affect your ability to use the i1scr Platform or receive essential transactional communications (such as deposit confirmations, withdrawal notifications, security alerts, or account verification messages).
i1scr does not share your contact details with third-party marketers for the purpose of sending you their promotional material.
i1scr reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or our licensing obligations. Material changes will be communicated to registered players via email or an in-platform notification at least seven (7) days before the revised Policy takes effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically. Your continued use of the i1scr Platform following the effective date of any revision constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or complaints about this Privacy Policy or i1scr's data practices, or if you wish to exercise any of your data rights, please contact our support team through the following channels:
i1scr is committed to resolving all privacy-related enquiries promptly and transparently. If you are not satisfied with our response, you may have the right to lodge a complaint with a relevant data protection authority in your jurisdiction.
21+ Must be 21 or older. Please gamble responsibly.